Shopify

Crate & Barrel

Global home-furnishings retailer. Built four Shopify Plus stores across SE Asia for Crate & Barrel and CB2, with Microsoft Dynamics 365 ERP wired in via middleware for real-time orders, stock, and shipping.

Stack & integrations
Shopify Plus MS Dynamics 365 ERP Custom middleware Zapiet store pickup Live Search collections app Custom fields / metafields Wishlist + Lookbook apps

Crate & Barrel is an industry-leading home furnishings retailer with stores across the US, Canada, and franchise locations worldwide. Part of Otto Group.

ERP integration

Real-time, two-way, via middleware

Shopify Plus and Microsoft Dynamics 365 connected through a middleware layer doing real-time bi-directional sync — products, orders, fulfilment, shipping, accounting. The store doesn't lie about stock; the ERP doesn't go stale.

Omnichannel inventory

One SKU, many ways to buy

Large catalogue where the same SKU could be Store Pickup, Home Delivery, or Pre-Order. Implemented the rules via Shopify Scripts and Zapiet so the customer sees the right option without needing to know the rule.

Regional rollout

Two templates, four stores, two brands

Built two scalable Shopify themes for regional and portfolio growth. Used those as the base for four stores covering Singapore and Malaysia, for both C&B and sister brand CB2 — different product ranges, prices, taxes, delivery.

UX for a wide catalogue

Easy to browse without getting lost

Tiered mega-menu with visual cues, well-structured category presentation, and recommendation rules the C&B merchandising team controls. The user journey works on mobile first.

Want this kind of build for your business?

Tell us what you're trying to do. We'll tell you honestly whether we're the right fit — and if we are, we'll have a senior engineer embedded in your team within two weeks.

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